Archive | November, 2011

Free Conferencing – Extended

November 30, 2011

Last week, we announced free call conferencing to demonstrate what our API can do.

The free conferencing should last 1 week, but we are extending it today! It will now be valid until our remaining credits of $20 runs out (around 1,200 minutes)!

What’s more, we are adding another feature to the demo. You can now call in to join the conference room! To do that, you can dial

+65 6591 8738

The inbound way of entering a conference room is achieved by using the Transfer API. Of course, source code is available.


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Writing a Call Conferencing App is Never Easier

November 23, 2011

Conference Call Made Easy

We are excited to announce another new telephony API – Call Conferencing!

It used to be very tedious to develop communication apps, with call conferencing being one of the hardest. Some developers choose to buy off-the-shelf solutions. However, that often doesn’t do what they want, and customization/integration is usually not possible.

But now with Hoiio API, it is a breeze!

Hoiio now provides multi-party conferencing API, in addition to the existing 1-to-1 call back API. With just one line of code, you can connect multiple people!

 

Conferencing Demo

Try out our conferencing demo now, which is FREE to try! You can call up to 8 persons and chat altogether!

We are also providing the source code to help you get started.

NOTE: The demo uses one common conference room, so you could be in a conference with strangers. This demo will run for a week, until 29th Nov 2011, 11:59 pm. 

 

New APIs

There are 2 changes to support conferencing.

  1. Call Conference API (new!) – This will make outbound calls to multiple phones, and put them in a room.
  2. IVR Transfer API (changed) – Transfer API now accepts “room” as a “dest”, using a URI schema. For example, you can transfer an inbound call to a conference room by specifying “dest=room:R1234″, where R1234 is the room ID.
Both APIs use the concept of (conference) room. So if you put 5 calls into the same room, they can hear and talk to one another.
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IVR Now Supports Chinese, Cantonese, Japanese & Korean

November 18, 2011

We have added support for 4 new languages! So we now have 5 languages – English, Chinese, Cantonese, Japanese & Korean!

Check out the documentation on how to use.

In short, the API uses an XML markup to specify the language and gender to use for the messages, like this:

<speech language="en" gender="female">Thank you for calling our hotline, for English, please press 1.</speech>
<speech language="zh" gender="female"> 使用华语,请按2。</speech>
<speech language="ja" gender="female">日本の場合、3を押してください</speech>

We are constantly adding more languages to our text-to-speech engine, so if there is any particular language that you need, let us know and we will make it our priority.


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Google+ Page For Our API Developers

November 08, 2011

Google announced Google+ Pages today, and claimed to “connect with all the things you cared about“.

If you are reading this, we know you care about Hoiio API.

So, let’s connect now on Hoiio Developer Page!

Hoiio Developer Page

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IVR API Released!

November 01, 2011

Well, to be exact, we have released IVR API for over a month!

We have been quiet about the release, but we are all excited to tell you everything about it now :) 

 

What is IVR?

IVR stands for Interactive Voice Responses. It is most commonly seen in customer hotlines, where you call a number and interact via the phone.

Hoiio’s IVR API is a set of API for creating IVR system that interacts with users through a phone call.

 

What is unique here?

The standard way to create an IVR system is to buy servers, install PBX software such as Asterisk, hook up to VoIP gateways, and lastly, code your dial plans ..

What is unique here is that Hoiio is providing a simple IVR API, and all wrapped in RESTful APIs that web developers are familiar with.

In other words, instead of spending months to learn and develop via the standard way, you can write an IVR app with Hoiio in 10 minutes!

Now, any web developers can create an IVR app!

 

So, what can I create?

With Hoiio’s IVR API, you can create telephony apps such as:

  • Customer Hotline
  • Office Extension
  • Call Screening
  • Phone Polling
  • Voice Broadcast
  • etc..

You can also consider extend your existing apps to support the app over a phone call! For example, it would be nice to find hotels/flights/cafes/buses over a phone call :)

As we speak, some apps are already developed using Hoiio’s IVR API, such as Where-Is-My-Travelling-Parents, Guidebnb and Who-Is-The-Cutest.

To get started, head over to IVR API documentation now!

api-blocks

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